Data Deletion Instructions
How to request deletion of your data from PostChime
How to Delete Your Data
If you want to delete all data PostChime has received from Facebook or Instagram, you can do so at any time by following these steps:
Option 1: Delete Your Account
- Log into your PostChime account at postchime.com
- Go to Settings from the navigation menu
- Scroll to the Delete Account section
- Click "Delete Account" and confirm
This will permanently delete your account and all associated data, including any data received from Facebook and Instagram, within 30 days.
Option 2: Disconnect Your Facebook/Instagram Account
- Log into your PostChime account
- Go to Settings → Connected Accounts
- Click "Disconnect" next to your Facebook or Instagram account
This will remove the connection and delete all data received from that platform, including access tokens, profile information, and message history.
Option 3: Email Request
You can also request data deletion by emailing us at:
Include your account email address and specify what data you want deleted. We will process your request within 30 days.
What Data Is Deleted
When you request data deletion, we remove the following:
- Facebook and Instagram access tokens
- Profile information (name, username, profile picture)
- Page and account metadata
- Message and conversation history
- Post content and media
- Analytics and engagement data
- Ad campaign data and performance metrics
Removing PostChime from Facebook
You can also remove PostChime's access from your Facebook account directly:
- Go to Facebook Settings → Business Integrations
- Find PostChime in the list
- Click "Remove"
This revokes PostChime's access to your Facebook data. To also delete data already stored by PostChime, follow the steps above.
Contact Us
If you have questions about data deletion, contact us at support@postchime.com.